Frequently Asked Questions

PsychicWorld is an online community for people interested in spirituality and personal guidance. We connect you with experienced clairvoyants, psychic mediums, tarot card readers, and relationship advisors through live chat, phone, and video sessions.

Our ambition is to build a truly global platform that brings together the world's most talented psychics and the people who need their insight. Whether you're looking for clarity on love, career, life direction, or spiritual growth, you'll find a reader who fits your needs. Learn more about our mission.

Creating an account is free and takes less than a minute:

1. Click the Register button in the top right corner of the website.
2. Enter a valid email address and choose a password, or click "Sign in with Google" or "Connect with Facebook" for quick signup.
3. That's it! You're ready to browse our psychics and start your first reading.

New users receive 50% off their first reading when registering with the promo code WELCOME.

PsychicWorld offers a wide range of reading types to match your needs:

• Psychic Readings — General guidance on life, career, and personal growth using intuitive abilities.
• Clairvoyant Readings — Visual impressions and insights from psychics who "see" beyond the ordinary senses.
• Tarot Card Readings — Guidance through the symbolism and wisdom of tarot cards.
• Love & Relationship Readings — Focused advice on romantic relationships, compatibility, and matters of the heart.
• Psychic Medium Readings — Connect with loved ones who have passed through a spiritual intermediary.

You can browse all available specialties on our psychics page and filter by skill, availability, and rating.

Some of our advisors offer the first 3 minutes of a reading for free — it's at their discretion. You can spot these offers on their profile page when browsing our psychics directory.

We also regularly run promotions with bonus credits and discounts. Check our free psychic chat reading page for the latest offers, or try our free tarot card draw for instant guidance.

Yes! The PsychicWorld app is available for both iOS and Android. You can start a reading, manage your account, and receive notifications about your favorite psychics — all from your phone.

• Download for Android (Google Play)
• Download for iOS (App Store)

Getting a chat reading on PsychicWorld is simple:

1. Create a free account using your email, Google, or Facebook.
2. Add credits using your credit card or PayPal by clicking "Top up chat credits" in the top right corner.
3. Browse our online psychics, pick an advisor who's online, and click "Let's Chat."

The reading takes place in a private, real-time chat window — no software downloads required. Your browser handles everything. Enjoy your reading!

In addition to chat, many of our psychics also offer phone and video readings. These work the same way — browse an advisor's profile to see which session types they support, then click the corresponding button to start your session.

Phone and video readings happen directly through your browser or the PsychicWorld app, so there's nothing extra to install. This is a great option if you prefer hearing your reader's voice or having a face-to-face connection.

Choosing the right psychic is a personal decision. Here are a few tips:

• Read their profile carefully — each advisor describes their specialties, methods, and experience.
• Check their reviews — real feedback from past clients gives you a sense of their style and accuracy. See our verified reviews page.
• Filter by specialty — looking for tarot, clairvoyance, love advice, or a medium? Use the filters on our psychics page.
• Trust your intuition — if a profile resonates with you, that's often a good sign.

You can also find psychics in your area through our psychics near me directory.

Absolutely. Unlike some other platforms, every reading on PsychicWorld is a private, one-on-one session between you and your chosen advisor. We believe in privacy and intimacy — no one else can see or join your conversation.

Yes! Some advisors offer email-based readings through our messaging system. This is a great option if you prefer to take your time composing your questions and reading the response at your own pace. Check individual advisor profiles to see if they offer this service.

Simply click the "End session" button during your chat and confirm in the popup. The session will be terminated immediately and you'll only be charged for the time you used.

After a session of 3 minutes or more, a popup will appear where you can rate the advisor from 1 to 5 stars and optionally leave a written review. Your review will display the name you've chosen in your account settings.

Reviews for sessions under 3 minutes are not available — this helps prevent abuse and ensures feedback is based on meaningful interactions. If you've had a negative experience in a short session, please contact our support team and we'll help you.

You can read what others have shared on our reviews page.

Online advisors are always displayed first on our psychics page. Each advisor's card shows their current status in both text and color above the "Let's Chat" button. You can also use the Online/Offline filter to see only advisors who are available right now.

Yes — for free! You can access your full chat history at any time:

1. Make sure you're logged in.
2. Go to your chat history page.
3. Click on any conversation to see the full content, including the price and duration of the session.

Each advisor sets their own per-minute rate, which is clearly displayed on their profile. Rates typically range from $0.50 to $5.00 per minute depending on the advisor's experience and specialty. You only pay for the time you use — end the session whenever you're ready.

New users can register with 50% off their first reading using the promo code WELCOME.

Click "Top up chat credits" in the top right corner. Choose the amount you'd like to purchase, then select your preferred payment method — Credit Card or PayPal. Follow the on-screen instructions to complete the purchase. Your credits will be added to your account immediately.

To add more credits later, use the same process — your payment details are securely stored for quick top-ups.

We believe in transparency and clarity. Your current credit balance is always displayed in the top right corner of the website, so you always know exactly how much you have available.

Yes. We currently support Credit Card and PayPal. You can switch between them at any time, or update your credit card details to a new card. Just select your preferred method when making your next top-up.

Yes. Click on your name in the top right corner to access your account settings, then select "Transaction history" from the menu. You'll see a comprehensive list of all your past transactions including amounts and dates.

Yes! New users receive 50% off their first reading when they register with promo code WELCOME. We also run regular promotions with bonus credits and special offers — check our free readings page for the latest deals.

We take authenticity seriously. Every psychic on PsychicWorld goes through a vetting process before being accepted onto the platform. We also display transparent, verified client reviews so you can make an informed decision before starting a session.

With over 304,000 satisfied users and a 4.9-star rating across 202,000+ reviews, our community speaks for itself. For more about what makes a trustworthy reading, see our psychic readings guide.

Yes, 100%. Every session on PsychicWorld is a private, one-on-one interaction. Your conversations, personal details, and payment information are kept confidential. We never share your data with third parties. For full details, see our privacy policy.

Every advisor goes through an application and review process before being listed on our platform. We evaluate their experience, specialties, and professional background. Once active, advisors are continuously rated by clients — those with consistently low ratings or poor conduct are reviewed and may be removed.

This ensures the quality and integrity of our community. Interested in becoming an advisor? Learn about joining our team.

If you're unhappy with your experience or have a complaint, please reach out through our contact form or email support@psychicworld.com with details of your issue.

We take every complaint seriously and will process it as quickly as possible. We'll notify you of any measures we take to resolve the situation.

If you experienced a technical problem during your chat session, please email support@psychicworld.com with a description of the issue (and a screenshot if possible). Our team will get back to you promptly.

If your credits were spent during the technical issue, don't worry — we'll refund them to your PsychicWorld account.

PsychicWorld works best on Google Chrome or Firefox, on a desktop or laptop computer. For mobile, we recommend using our dedicated app (Android / iOS) for the best experience.

If you're experiencing issues, try clearing your browser's cache and cookies, and make sure notifications are enabled so you don't miss responses from your advisor.